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Thrive In Place Blog

More senior living providers investing in high-speed internet






The rapid advances in web technologies like content streaming and video chat have made high-speed internet a necessity. In order to keep their residents connected and up-to-date with the latest technology, many senior living organizations are improving internet access by adding high-speed and wireless options, according to a new Ziegler survey. 

The investment firm's latest CFO Hotline Technology Spending survey found that nearly three-quarters of the chief financial officers polled said that their organizations had put significant amounts of capital into improved internet access. This is a major increase from the 36 percent who gave that response just two years ago. By comparison, fewer than 20 percent of organizations had invested in rehabilitation devices or automatic fall detectors. 

Compared to past years, senior living groups also seemed to be spending more on internet access than in past years. Fifty-five percent of the CFOs surveyed said that their organizations would increase their investment in web technologies and social media over the next year. 

Other technological programs that care organizations said that they want to improve include:

  • Electronic health record systems 
  • Electronic point of care program
  • Improved wander management systems 
  • Medication management software 
  • Resident access to video conferencing technology. 

The survey allowed CFOs to provide their own open-ended comments about the technological challenges that they face within their organizations. While most statements focused on electronic health records, one seemed particularly relevant to anyone who works closely with an aging population, whether at home or an assisted living facility:

"Does anyone have a long-term strategy for coping with changes in technology, or do you just deal with it on an application by application basis?"

Independa's CloudCare solutions can help senior care organizations by providing remote health monitoring technology, keeping older adults engaged and alerting care managers to events as needed. Care recipients receive the added benefit of easy connectivity with loved ones and care managers through video chat, social media and automated reminders, improving the entire care circle with a single system. Contact us through our online form to schedule a demo. 






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  • Our guests use the video chat and photo and message sharing features of Independa to stay connected with their families. In fact this week we admitted a guest who has a daughter in Georgia and another in Italy. I spoke with the daughter about how to share photos and messages and to make video calls from her Independa device, and later went to see the guest about how it was going. She said to me “Kelly this video chat is so cool! I don’t care how long I have to be in here now because I can see my daughters!” It’s just amazing to see one of our guests be able to connect with a loved one all the way from Italy!

    Kelly Miles, Director of Rec Therapy
  • You don’t need to keep calling me now to remind me, my TV just told me to take my medication!

    93 Year Old Independa User
  • I love that Dad can get digital photos now. He didn’t want a Facebook account so the only time he would see any photos was when we came over to visit and we’d show him on our iPhone. Now he gets them himself on the TV all the time, and when people come to visit him he proudly shows them his photo album on the TV.

    USA Properties
  • I’ve been using video chat and it has opened up my world – my family who live close by still visit once a week, but now I get to see them every day. I also get to see the rest of the family who live interstate and can’t come to visit. I also video chat with old friends who I haven’t seen for years. It has made such a big difference to my life, I don’t feel isolated anymore. I highly recommend this to other people; it really does change your life.

    USA Properties
  • I live in California, my 80 year-old dad lives in Texas and my 21 year-old daughter lives in Colorado. My daughter spends all her time on social media using her smart phone, whereas my dad spends all his time watching TV, he doesn’t understand social media and doesn’t have a smart phone. Independa is great because not only does it bring us closer despite the geographical distance between us, it bridges the gap between the generations because it uses the technology they are most comfortable with.

    USA Properties
  • We use the video chat feature in the resident’s TV to get the entire circle of care together at once; we will have the nurse and the physical therapist in the room with the resident, and we will then video call their family. That way everyone who is involved in their care gets the same message at the same time and can ask questions while we are present so there is no confusion. One time when we were working with a deaf resident, we were able to arrange for her daughter to sign via video chat and translate what we were saying and the questions her mother had; it made such a huge difference.

    Wellbridge at Brighton
  • My dad was on the Honor Flight to DC today. An amazing trip for a veteran. I was able to meet him at the Korean War Memorial. He is a Korean War veteran. I was able to send pictures of the entire experience to my mom at home throughout the day. Mom was thrilled, and when my dad gets home he has all the pictures from his trip on his TV and can even play a slideshow. Amazing!!! Thank you!

    Kendall At Home
  • Video chat on the TV is great! I was using FaceTime on my iPad to see the grandkids and I thought that was the greatest thing, but seeing them all on the big TV is truly incredible, it’s like they are in the room with me. I love it!

    USA Properties
  • When Lillian broke her hip a week before her Grandson’s wedding, she and the family were broken hearted because they thought she would have to miss this very special day. Thankfully, she had chosen Wellbridge of Brighton for her short-term rehab. “I’m going to my Grandson’s wedding” she proudly told the staff as she received the video call through her TV and was instantly ‘seated’ in the front row for the ceremony!

    Wellbridge of Brighton
  • I travel a lot for work. I used to worry myself sick about not being able to be there if Mom needed me. She says the smartphone I got her is too small, too complicated, and hard to see, but she loves using Independa. Now she can see all her shows and we can video chat so I can make sure she’s taking her medicine. It’s such a relief to check in anytime and know she’s OK.

    Laura P.