The Senior Living industry is rapidly evolving to meet the growing expectations of today’s older adults. Communities that once focused primarily on safety and care are now transforming into vibrant hubs of connection, wellness, and convenience (and those who don’t, well, get left behind in the challenging bin of commoditization). Independa plays a key role in this transformation by providing innovative yet simplified technology that enhances engagement, streamlines operations, and improves the overall quality of life for residents—all the while reducing burdens on staff.
Addressing the Needs of Modern Older Adults
Older adults today expect more than just care—they look for an environment that supports their independence, connection with loved ones, and active lifestyle. At the same time, Senior Living staff face often untenable demands to provide exceptional service, manage resources efficiently, while keeping residents engaged and enthused. Independa bridges these gaps with a comprehensive platform that empowers residents, streamlines workflows for staff, and strengthens connections with family and friends.
Independa – The Comprehensive Yet Simplified, All-in-One Solution
The Independa Health Hub® transforms ordinary televisions into powerful engagement and operational tools. With intuitive features designed specifically for older adults and business operations of the communities they live in, Independa creates a seamless way to connect, engage, and manage day-to-day operations.
Operational Engagement: Efficiency Meets Connection
Independa’s operational engagement features are game-changing for Senior Living communities, enabling all-in-one access to critical tools that improve efficiency and enhance the resident experience:
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- Community Calendars: Residents can stay up-to-date on events, activities, and schedules, with interactive features that allow them to RSVP or provide feedback.
- Menus: Residents can view daily meal options directly on their TVs, empowering them to make meal selections without needing paper menus or staff assistance.
- Surveys: Easy to manage and deliver TV-based surveys efficiently provide valuable feedback to improve community services and gauge satisfaction.
- Fun Games: Many fun games help engage the resident, while stimulating cognitive functions.
- Work Orders: Residents can easily submit maintenance requests from their TVs, streamlining communication and enabling faster resolution of issues.
- Broadcast Messages: Staff can send instant updates or reminders to all residents, ensuring critical information is delivered efficiently and effectively.
- Bidirectional Engagement: Features support two-way interaction, allowing residents to actively participate in their community while freeing staff from time-consuming tasks like delivering paper updates, knocking on doors or calling residents for activity reminders, or managing in-person sign-ups.
- Digital Signage: Independa offers a centralized way to display announcements, schedules, and updates in common areas, reinforcing engagement, marketing and communication across the community.
These tools enable Senior Living staff to operate more efficiently while ensuring that residents receive timely, personalized, and high-quality services.
Enhanced Connections with Family and Friends
Independa also strengthens social connections by offering unlimited, free access to residents via the Independa Companion mobile app. Friends and family can:
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- Video call their loved ones seamlessly through the TV.
- Share messages, updates, or photos.
- Stay engaged with the resident’s activities and well-being, fostering a deeper sense of connection.
- Reduce staff update calls
Independa not only enriches the lives of older adults but also enhances the Senior Living community’s brand by showcasing their commitment to resident well-being. Moreover, family engagement via the mobile app reduces staff workloads by shifting non-critical interactions to the family, empowering caregivers to focus on high-priority tasks.
Comprehensive Resident and Staff Benefits
Independa delivers significant advantages for both residents and staff:
For Residents: Improved Quality of Life
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- Increased autonomy and engagement with tools like interactive menus, calendars, and surveys.
- Better access to community services and activities.
- Seamless connections with loved ones for greater emotional well-being.
- Fun games.
For Staff: Improved Efficiencies and Effectiveness – Get More Done, with Less
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- Operational efficiencies that reduce repetitive tasks, like printing and distributing menus or manually collecting RSVPs.
- Faster issue resolution through streamlined work order processes.
- Enhanced communication with broadcast messages and bidirectional engagement features.
- More time to focus on meaningful, in-person interactions with residents.
A Vision for the Future of Senior Living
By combining resident-focused features with operational engagement tools, Independa delivers a holistic solution that improves quality of life for older adults while creating major efficiencies for Senior Living communities. The result is a win-win: residents feel more connected, engaged, and cared for, while staff benefit from streamlined processes and reduced workloads.
Independa’s approach ensures that aging in a Senior Living community means thriving in a supportive, connected environment. With cutting-edge technology, seamless family integration, and tools to optimize staff operations, Independa is shaping the future of Senior Living.
The Big Reveal: More Access, More Independence
In a groundbreaking new development, residents can now access their Independa system not only through their TVs but also from any computer or tablet. This expanded accessibility ensures older adults can stay engaged, informed, and connected no matter where they are in their living spaces or community, or even as they travel. Independa’s commitment to innovation continues to redefine what’s possible in Senior Living, providing residents with unmatched convenience and flexibility.
