Program evaluation can help your senior community meet residents’ needs

The Senior Care industry is currently confronting one of the largest challenges it has ever faced: The population of older adults is poised to skyrocket, which creates challenges for already overtaxed resources.  

Communities looking to reposition themselves for this explosive growth are looking at a broad spectrum of innovative service offerings and amenities, but in order to determine which strategies work and which fail, it is necessary to incorporate evaluation into every program's model.

LeadingAge Magazine recently stressed the importance of program evaluation in an eldercare setting. Robyn Stone, the executive director of the LeadingAge Center for Applied Research, spoke with the publication about this practice's bottom-line benefits.

"It's good business sense to be evaluating. It's about how you are using your investments, whether you are using them wisely and using the findings to do some quality improvement. It's about seeing if something works, for whom and at what cost," Stone told the source.

When implementing any change in an organization, whether it is a process, service or technology, LeadingAge recommended developing a pilot program before a full system roll-out with a comprehensive evaluative process for measuring the initiative's success or failure through "focus groups, surveys [or] analysis of administrative data." In many cases there may be opportunities to strategically redirect current resources to fund new services.

Implementing change in the senior care industry can be a challenge, but Independa's offerings have been designed specifically with older adults in mind, capitalizing on the demand for technology, independence and social connectivity among the current and future population of older adults. Our Caregiver Web Application integrates seamlessly with LG televisions to allow Senior Providers to improve both their bottom line and the quality of life of their residents. Contact us today through our online form to learn more about our cloud-based eldercare solutions.

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