Privacy Policy

Last revised on: July 23, 2024

This Privacy Policy (“Policy”) describes how your personal information is collected, used, and disclosed by Independa, Inc. and its related companies (“Independa” or “We” or “Us”). This Policy applies to the Independa website available at www.Independa.com (the “Site”). This Policy does not apply to websites or services, including Independa’s software-as-a-service offering, that post different statements.

Who we are

Our website address is: https://independa.com.

What personal data we collect and why we collect it

Information You Give Us

We collect any personal information you provide to us. For example, if you contact us through the form or contact information posted on our site, we will collect your email address along with any other information you provide to respond to your query.

Information Automatically Collected

We automatically collect information about you and your computer when you visit our Site. For example, we may log ‎your computer or device operating system type,‎ IP address, browser type,‎ browser language,‎ the website you visited before browsing to our Site,‎ pages you viewed,‎ access times, and information about your use of and actions on our Site.

Use of Personal Information

We use personal information collected through our Site, or disclosed by you on our Site, for the purposes described in this Policy. For example, we may use your information to: operate, maintain, and improve our Site; understand you and your preferences to enhance your experience and enjoyment using our Site; respond to comments and questions and provide customer service and communicate about our services and other news about the Site; and protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Web Beacons

We may log information using digital images called “web beacons” (also called “pixel tags”) on our Site or in our emails. We use web beacons to manage cookies, count visits, and to learn what marketing works and what does not. We also use web beacons to tell if you open or act on our emails.

Analytics

We use analytics services, such as Google Analytics and Mixpanel, to help analyze how users use the Site. These analytics uses cookies and web beacons to collect and store information such as how often users visit the Site, what pages they visit, what features they use, and what other sites they used prior to coming to the Site. We use the information we get from analytics services to improve our Site. For more information about Google Analytics and Mixpanel, click here and here.

Widgets

We may include widgets from third parties on some pages of the Site that allow interaction or information sharing by users. Some of these widgets provide specific services or content from a third party, such as a Facebook “Like” button. Your interaction with these widgets allows the third party to collect some information about you through cookies they placed on your device when you registered for their application or service. In some cases, the third party may recognize you through web beacons on our site or its cookies even when you do not interact with their application. Please visit the third-parties’ respective privacy policies to better understand their data collection practices.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Sharing of Personal Information

We do not share your personal information other than as follows: with third party vendors, consultants and other service providers who work for us and need access to your information to do that work; to comply with laws or to respond to lawful requests and legal process; to protect the rights and property of Independa, our agents, users, and others including to enforce our agreements, policies, and terms of use and in an emergency to protect the personal safety of any person; and in connection with or during negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction or proceeding involving sale, transfer, divestiture or disclosure of all or a portion of our business or assets to another company. We may create, use, and disclose de-identified and aggregated data for any purpose.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Information Choices and Changes

By accepting our Privacy Policy, you are opting in to receive text messages and emails, related to notifications, marketing messages or other information.
Independa does not charge for additional notifications via email, text or telephone calls. Data rates may apply through your local telephone operator, carrier or internet provider.

You may “opt-out” of receiving our texts or emails by following the instructions in those texts or email messages. If you opt out, we may still send you non-marketing messages. Non-marketing messages include texts or emails about your accounts and our business dealings with you. You may send requests about your personal information to our contact information below. You may request to change your contact preferences and update your personal information.

When you visit our Site, we and others give you the following choices about use of mechanisms for tracking, including tracking of your online activities over time and across different websites and online services by third parties. Most web browsers are set to accept cookies by default. If you prefer, you can typically remove and reject cookies from our Site with your browser settings. If you remove or reject our cookies, it could affect how our Site and Services work for you. You can choose to opt-out of use of cookies by certain third-party analytics providers. For more information about opting out of Google Analytics and Mixpanel, click here and here. If you delete your cookies, use a different browser, or buy a new computer, you will need to renew your opt-out choice. While we and others give you choices described in this Policy, there are many ways web browser signals and other similar mechanisms can indicate your choice to disable tracking, and we may not be aware of or honor every mechanism.

Contact Information

We welcome your comments or questions about this Policy. You may contact us at our address:

Independa, Inc.
Attention: Office of the Chief Compliance Officer
11455 El Camino Real, Suite 365
San Diego, CA 92130
800.815.7829

Changes to this Privacy Policy

We may change this Policy from time to time. If we make any changes to this Policy, we will change the Last Revised date above.

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements

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