April 2020

Independa Helps Homecare Address America’s Social Isolation Epidemic due to COVID-19

The Elderly Under Isolation or Quarantine Can Now Connect to Loved Ones via Their TV

Independa, Inc. – San Diego, CA – Today, Independa, providers of award winning, TV-based remote engagement and care solutions, announced a special program for homecare organizations seeking to impact the lives of our elderly during this COVID epidemic.

“I’ve looked at the technology that Independa offers and spoken with home care agency owners who use it. I consider it one of the premier solutions to patient care at a time when so many have to isolate,” said Tim Rowan, editor of Home Care Technology and The Rowan Report. “Maintaining social engagement, staying in touch with family and clinicians, is as critical to the well-being of homebound elderly persons as medicine and bandages. Independa is a simple, effective way to keep everyone connected.”

The National Center for Biotechnology Information (NCBI) claims that social isolation has serious ramifications for the elderly and can lead to higher blood pressure, higher risk in heart disease and obesity, depression, anxiety, cognitive decline, Alzheimer’s disease and sometimes death. With many millions of Americans over 65 already dealing with some level of depression, according to the National Alliance on Mental Illness (NAMI), quarantine and social isolation are posing serious concerns for this segment of the population.

“We transform the person’s TV commodity appliance into a bi-directional engagement and care window to the world.”, said Kian Saneii, Founder and CEO of Independa. “It’s crucial to a person’s health that we enable vitally important physical distancing while delivering important social engagement.  With Independa, organizations in homecare can now offer an impactful service that is not labor intensive and scales easily, and is entirely complimentary to the core in-person services, at highly competitive prices.”

Independa’s simple to install-and-use technology is vital to homecare now more than ever,  providing optimal engagement through the simplicity of a person’s TV, connecting the elderly in their homes, or in senior living communities, with loved ones and care providers through video chat, messaging, picture sharing, calendar reminders and many more beneficial features. 

In a homecare market where visiting the client is itself becoming a challenge, having TV-based services delivered from a distance provides a needed advantage to homecare organizations looking to make a positive impact during the COVID-19 pandemic, and beyond.  Professional caregivers, as well as friends and family, connect effortlessly to the TV via a browser or mobile app, fostering meaningful connections despite the physical separation caused by COVID, geography or other circumstances. This is important for the tens of millions of older American adults who alone, and are not being asked to isolate even further.

In conjunction with this program, Fox and Associates, a leading provider of homecare services in Sonoma County, formally announced their technology partnership with Independa today in order to address COVID-19 challenges for the elderly in Sonoma County.  

“This epidemic has strained the mental health of the elderly, whether residing in their homes or in senior living communities.  In senior living communities, COVID protocols are preventing visitations from friends and family, or even the opportunity to have a meal with friends in the dining area.  Without Independa, the resulting acute social isolation, loneliness and often clinical depression can itself bring about major health challenges,” said Cheryl Fox, Founder and CEO of Fox and Associates Homecare.

Use of the Independa platform couldn’t be easier – any TV with an HDMI connection turns into a holistic engagement platform for the elderly. No input or channel change, no tablets or computers required, no virus scans, passwords or software updates. Nothing new to learn. 

Independa’s technology is advantageous during the COVID-19 crisis, and also relevant moving forward as the U.S. Census Bureau predicts the number of elderly Americans to increase from 47.8 million to 98.2 million, more than doubling by 2026. 

For more information, visit Independa’s website. You can also check out the episode Independa did on the Home Care Technology Report Podcast with Tim Rowan

For sales information, contact sales@independa.com.

About Independa

Independa, Inc., is a leader in remote engagement and care technologies. Founded in 2009, Independa helps people stay at their residence of choice longer, safer and more comfortably, delaying or even preventing the next episode or stage of care, while also increasing organizational effectiveness and operational efficiencies across the care continuum. Independa enables the best remote engagement and care by leveraging its award-winning software platform to integrate across the TV and other everyday devices, improving quality of life and quality of care while reducing operational costs. Visit www.independa.com.

About Fox and Associates

Fox and Associates Home Health is a premium private duty home health care agency, that is state licensed to provide skilled services. Our services include, but are not limited to, medication management, IV therapy, palliative/hospice care, wound care and skilled care management.  All services are established to provide a safer and healthy environment for clients.

Media Contact:

Independa, Inc. 

Montoya Miller 




December 2019

BusinessWire — Independa Licenses Video Conferencing Technologies to LG


CONNECT — Independa, Inc. announced as finalist in CONNECT’s 2017 Most Innovative New Product Awards

JUNE 2017

CB Insights — Independa, Inc. included in Smart Home Market Map: 60 Startups In Home Automation, Smart Appliances, And More

Independa, Inc. included on CB Insights "Smart Home Market Map"

MAY 2017

Aging in Place Technology Watch — Independa, Inc., and ProMatura Group, LLC, Partner to Transform Satisfaction Surveys and Quality Improvement Programs in Senior Living Communities

Yahoo! Finance — Independa, Inc., and ProMatura Group, LLC, Partner to Transform Satisfaction Surveys and Quality Improvement Programs in Senior Living Communities

McKnights — Remote engagement technology company announced partnership

BusinessWire — Independa, Inc., and ProMatura Group, LLC, Partner to Transform Satisfaction Surveys and Quality Improvement Programs in Senior Living Communities
Independa, Inc. and ProMatura logos

APRIL 2017

McKnights — Willey Joins Independa

SoCal Tech — Independa Hires Away VP From WebMD

Seniors Housing Business — Independa Hires Former WebMD VP Jennifer Willey as Chief Business Officer

San Diego Business Journal — WebMD Executive Named Chief Business Officer at Independa Inc.

MARCH 2017

MarketWatch — Independa, Inc. Announces Former WebMD VP Jennifer Willey as Chief Business Officer

Yahoo! Finance — Independa, Inc. Announces Former WebMD VP Jennifer Willey as Chief Business Officer

BusinessWire — Independa, Inc. Announces Former WebMD VP Jennifer Willey as Chief Business Officer


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  • Our guests use the video chat and photo and message sharing features of Independa to stay connected with their families. In fact this week we admitted a guest who has a daughter in Georgia and another in Italy. I spoke with the daughter about how to share photos and messages and to make video calls from her Independa device, and later went to see the guest about how it was going. She said to me “Kelly this video chat is so cool! I don’t care how long I have to be in here now because I can see my daughters!” It’s just amazing to see one of our guests be able to connect with a loved one all the way from Italy!

    Kelly Miles, Director of Rec Therapy
  • You don’t need to keep calling me now to remind me, my TV just told me to take my medication!

    93 Year Old Independa User
  • I love that Dad can get digital photos now. He didn’t want a Facebook account so the only time he would see any photos was when we came over to visit and we’d show him on our iPhone. Now he gets them himself on the TV all the time, and when people come to visit him he proudly shows them his photo album on the TV.

    USA Properties
  • I’ve been using video chat and it has opened up my world – my family who live close by still visit once a week, but now I get to see them every day. I also get to see the rest of the family who live interstate and can’t come to visit. I also video chat with old friends who I haven’t seen for years. It has made such a big difference to my life, I don’t feel isolated anymore. I highly recommend this to other people; it really does change your life.

    USA Properties
  • I live in California, my 80 year-old dad lives in Texas and my 21 year-old daughter lives in Colorado. My daughter spends all her time on social media using her smart phone, whereas my dad spends all his time watching TV, he doesn’t understand social media and doesn’t have a smart phone. Independa is great because not only does it bring us closer despite the geographical distance between us, it bridges the gap between the generations because it uses the technology they are most comfortable with.

    USA Properties
  • We use the video chat feature in the resident’s TV to get the entire circle of care together at once; we will have the nurse and the physical therapist in the room with the resident, and we will then video call their family. That way everyone who is involved in their care gets the same message at the same time and can ask questions while we are present so there is no confusion. One time when we were working with a deaf resident, we were able to arrange for her daughter to sign via video chat and translate what we were saying and the questions her mother had; it made such a huge difference.

    Wellbridge at Brighton
  • My dad was on the Honor Flight to DC today. An amazing trip for a veteran. I was able to meet him at the Korean War Memorial. He is a Korean War veteran. I was able to send pictures of the entire experience to my mom at home throughout the day. Mom was thrilled, and when my dad gets home he has all the pictures from his trip on his TV and can even play a slideshow. Amazing!!! Thank you!

    Kendal At Home
  • Video chat on the TV is great! I was using FaceTime on my iPad to see the grandkids and I thought that was the greatest thing, but seeing them all on the big TV is truly incredible, it’s like they are in the room with me. I love it!

    USA Properties
  • When Lillian broke her hip a week before her Grandson’s wedding, she and the family were broken hearted because they thought she would have to miss this very special day. Thankfully, she had chosen Wellbridge of Brighton for her short-term rehab. “I’m going to my Grandson’s wedding” she proudly told the staff as she received the video call through her TV and was instantly ‘seated’ in the front row for the ceremony!

    Wellbridge of Brighton
  • I travel a lot for work. I used to worry myself sick about not being able to be there if Mom needed me. She says the smartphone I got her is too small, too complicated, and hard to see, but she loves using Independa. Now she can see all her shows and we can video chat so I can make sure she’s taking her medicine. It’s such a relief to check in anytime and know she’s OK.

    Laura P.