Independa’s COVID-19 (Coronavirus) response

It’s been our mission and passion since our founding in 2009 to provide the world’s most flexible, easiest to use solution for remote engagement and care.  For our elderly population, this means addressing the very real and debilitating challenges related to social isolation.  Today’s COVID-19 pandemic is driving self-imposed isolation, as well as regional or community based quarantines.  Today more than ever it’s vital to easily and cost effectively have an older adult engage with the outside world socially, emotionally, clinically, educationally, and more.

In this spirit, Independa is doing all we can to support our customers and new prospects to leverage our TV-based solution for remote engagement – including simplified video chat, picture sharing, messaging, calendar reminders, and a variety of other integrated features and benefits.  We have inventory, and are all working remotely but feverishly to do all we can to help mitigate the challenges of isolation, challenges which were always there but are now greatly exacerbated with COVID-19.

Read more in Healthcare Business Review

As we bring on new partners in senior living and homecare, looking to quickly implement our solutions within their customer base, we are also mindful of individual families who can benefit from our system.  To this end, during our COVID-19 era, we are temporarily directly accommodating individual sales for your loved ones.  If this is your situation, please let us know through  If you’d like to implement Independa within your senior living or home care customer base, please connect with us via  If you are experiencing financial challenges at the moment, like so many other individuals and businesses, we will do all we can to be of help.  Our goal is to be of immediate value to those in need.

Below I’ve included a few helpful sites for reliable information on COVID-19:

I’m very much looking forward to the day where can take down this virus!

Wishing you and all those you care for health and safety!

PS – If you haven’t in a while, call an older adult you know to check in on them. 🙂





Independa, Inc., founded in 2009, is the global leader in remote engagement and care. Independa’s award-winning software platform uniquely leverages the TV to prolong independence, helping people stay at their residence of choice longer, safer and more comfortably, delaying or even eliminating the next episode of care, while also increasing organizational effectiveness and efficiencies.

Independa has developed a unique “engagement and care platform” with compelling benefits across the continuum of care: Independa increases organizational effectiveness and operational efficiencies in independent living, assisted living, memory care and short term rehab communities, as well as for home care organizations. Independa also offers a hospital-specific patient education and surveying platform, efficiently and effectively mitigating hospital readmission risks and importantly improving patient satisfaction and scores for Medicare reimbursements.

Independa customers benefit from integrated services and remote visibility, delivering peace of mind and reducing complexity and costs, while enjoying a competitive advantage. Independa positively impacts the organization’s top line, bottom line, and brand differentiation. With Independa, friends and family remain engaged from a distance, so they can care, even when they can’t be there.

Simplified video chat, picture sharing, messaging, calendar reminders and many more integrated services are delivered right to the viewer’s TV – no computers, tablets, passwords or virus scans – nothing new to learn! Simplicity.

The company has raised more than US $18 million in funding and received numerous awards and recognitions, including “Technology for a Better World” from the Consumer Electronics Show, “100 Brilliant Companies” by Entrepreneur magazine, “Most Innovative Product” from CONNECT and “Best Practices Award” from Frost & Sullivan. The company enjoys a strategic partnership and investments from LG Electronics, and a strategic technology and go to market partnership with DISH Network Corporation (NASDAQ: DISH).

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Independa understands the difficulties associated with caring for aging loved ones – the distance, guilt and struggle of daily responsibilities. Independa is defining what it means to thrive in place.


Independa is the must-have technology for organizations caring for the elderly or impaired. Independa is rated #1 in Senior Living Technologies.

Want to know more?

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If you have any questions about how Independa is transforming the daily lives of aging loved ones and their families, please contact us at: (800) 815-7829.

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"Our guests use the video chat and photo and message sharing features of Independa to stay connected with their families. In fact this week we admitted a guest who has a daughter in Georgia and another in Italy. I spoke with the daughter about how to share photos and messages and to make video calls from her Independa device, and later went to see the guest about how it was going. She said to me "Kelly this video chat is so cool! I don't care how long I have to be in here now because I can see my daughters!" It's just amazing to see one of our guests be able to connect with a loved one all the way from Italy!"

Kelly M., Director of Rec Therapy

"You don’t need to keep calling me now to remind me, my TV just told me to take my medication!"

93 Year Old Independa User

"I love that Dad can get digital photos now. He didn’t want a Facebook account so the only time he would see any photos was when we came over to visit and we’d show him on our iPhone. Now he gets them himself on the TV all the time, and when people come to visit him he proudly shows them his photo album on the TV."

HUD Building Developer/Operator

"I’ve been using video chat and it has opened up my world – my family who live close by still visit once a week, but now I get to see them every day. I also get to see the rest of the family who live interstate and can’t come to visit. I also video chat with old friends who I haven’t seen for years. It has made such a big difference to my life, I don’t feel isolated anymore. I highly recommend this to other people; it really does change your life."

HUD Building Developer/Operator

"I live in California, my 80 year-old dad lives in Texas and my 21 year-old daughter lives in Colorado. My daughter spends all her time on social media using her smart phone, whereas my dad spends all his time watching TV, he doesn’t understand social media and doesn’t have a smart phone. Independa is great because not only does it bring us closer despite the geographical distance between us, it bridges the gap between the generations because it uses the technology they are most comfortable with."

Independa User

"We use the video chat feature in the resident’s TV to get the entire circle of care together at once; we will have the nurse and the physical therapist in the room with the resident, and we will then video call their family. That way everyone who is involved in their care gets the same message at the same time and can ask questions while we are present so there is no confusion. One time when we were working with a deaf resident, we were able to arrange for her daughter to sign via video chat and translate what we were saying and the questions her mother had; it made such a huge difference."

Short-term Rehab Operator

"My dad was on the Honor Flight to DC today. An amazing trip for a veteran. I was able to meet him at the Korean War Memorial. He is a Korean War veteran. I was able to send pictures of the entire experience to my mom at home throughout the day. Mom was thrilled, and when my dad gets home he has all the pictures from his trip on his TV and can even play a slideshow. Amazing!!! Thank you!"

Daughter of Independa User

"Video chat on the TV is great! I was using FaceTime on my iPad to see the grandkids and I thought that was the greatest thing, but seeing them all on the big TV is truly incredible, it’s like they are in the room with me. I love it!"

HUD Building Developer/Operator

"When Lillian broke her hip a week before her Grandson’s wedding, she and the family were broken hearted because they thought she would have to miss this very special day. Thankfully, she had chosen Wellbridge of Brighton for her short-term rehab. “I’m going to my Grandson’s wedding” she proudly told the staff as she received the video call through her TV and was instantly ‘seated’ in the front row for the ceremony!"

Short-term Rehab

"I travel a lot for work. I used to worry myself sick about not being able to be there if Mom needed me. She says the smartphone I got her is too small, too complicated, and hard to see, but she loves using Independa. Now she can see all her shows and we can video chat so I can make sure she’s taking her medicine. It’s such a relief to check in anytime and know she’s OK."

Daughter of Independa User