Keystone and Independa Partner to Deliver TV-Based Video Chat and Other Services to Connect Older Adults with Their Loved Ones

Strategic Partnership Enables Keystone Senior Management Residents’ to Alleviate Isolation and Loneliness Caused by COVID-19 Physical Distancing Requirements by Enjoying Vital Social Engagement with Family Members, Friends and Staff

INDIANAPOLIS, Ind./SAN DIEGO, Calif. – November 19, 2020Keystone Senior Management Services, Inc, leader in boutique family-owned and operated senior living communities, and Independa, innovators of the award winning TV-based social engagement, education and care platform, today announced a strategic partnership that provides Keystone Senior Management’s residents with enhanced social engagement and other services through Independa’s TV-based platform.

Residents can now easily switch between watching their favorite TV shows and engaging with family, friends and/or staff  — no tablets or computers required, no virus scans, passwords or software updates — nothing complicated to learn.

Keystone recognizes that stringent COVID-19 protocols meant to protect older adults are requiring senior living communities to limit and/or sometimes even ban visitations, which would negatively impact on the quality of life and mental health of residents. In fact, a recent study shows older adults are overwhelmingly experiencing increased isolation and loneliness since COVID-19. Keystone’s dedication to the overall health and wellbeing of their residents led to this decisive action.

“Our partnership with Independa solves one of the most daunting issues facing older adult care today,” said Dave Kingen, CEO & founder of Keystone Senior Management. “As one of the country’s top rated senior living companies, our residents expect the highest level of care and life enrichment through comprehensive wellness and engagement programs to stimulate mind, body, soul and spirit. This includes a continued focus on opportunities for vital socialization with loved ones. We pride ourselves on utilizing the latest advances in technology, like Independa’s TV-based engagement platform, to help bridge any gaps. Independa’s platform is easy to install and use by residents and staff members alike, making it an easy decision to add this technology to the extensive list of ways we go above and beyond to ensure our residents continue to thrive, even in challenging times.”

Independa aids in bending the healthcare curve while improving a person’s quality of life.  Independa helps address the challenges of aging by converting the familiar TV into a bi-directional engagement window, equipped with simplified video chat, messaging, photo sharing, broadcast capabilities, along with medication, calendar and ADL-supported reminder capabilities. Independa Life Stories™ allow friends and family to remotely engage with and record a resident’s past experiences, capturing their wisdom and stories through answers to prepackaged questions in various categories. Holistically designed for the needs of the older adult, Independa’s platform improves the quality of life of the resident and provides peace of mind for their family and friends, all the while providing greater efficiencies and effectiveness for staff and operations in general, including top line as well as bottom line growth, and positive brand impact.

Throughout 2020, seniors housing and nursing care occupancy rates have dropped significantly, according to a recent report from the National Investment Center for Seniors Housing and Care (NIC). In fact, the occupancy level for the Primary Markets is at lowest since the organization began tracking in 2006. This shift is attributed to older adults and their families choosing age-in-place options to avoid stringent COVID-19 protocol, that limits and/or bans visitation.

“Communities designed for older adults have an enormous responsibility in our society, while facing unprecedented challenges today due to COVID-19,” said Kian Saneii, founder and CEO of Independa. “Together, we are making great strides in delivering the invaluable gift of ongoing and meaningful engagement between residents and their family and friends. At the same time, Keystone Senior Management Services benefits from greater organizational effectiveness and operational efficiencies across the care continuum, not the least of which is the cumbersome and inefficient task of coordinating staff time to arrange for resident video chat calls through tablets or computers.”

Independa’s holistic platform transforms any TV with an HDMI connection into an engagement window to the world, and to one’s community, with features including activity calendars, broadcasts, video delivery, dining menus, community surveys, work order request abilities and more.

About Keystone Senior Management Services

Keystone Senior Management Services is a boutique, family-owned and operated business with over 40 senior living communities across the United States. With over 28 years of operation, Keystone Senior’s mission is to provide communities in which their residents thrive while changing societal perceptions of what senior living communities can be. Thoughtful community development and the highest standards of care across all living options is paramount. Each senior community provides residents with the comfort and feeling of home and offers unique life enrichment programs to encourage socialization, community participation and active living.

Connect with Keystone Senior at

About Independa

Founded in 2009, Independa, Inc, is the innovator of the award-winning TV-based social engagement, education and care platform. Through its software subscription platform, Independa enables the best yet most simplified remote engagement for those most difficult to reach, most socially isolated, and most expensive to care for — whether professionally or through family and friends. Independa transforms a person’s standard TV into a bi-directional engagement window to the world, enabling caregivers and loved ones alike to connect with the TV through a standard browser or an iOS or Android app. For senior living communities, homecare organizations and hospitals, Independa improves residents’ quality of life and care, while increasing organizational effectiveness and operational efficiencies across the care continuum. Independa helps people stay at their residence of choice longer, safer and more comfortably, delaying or even preventing the next episode or stage of care, delivering on the joys and possibilities of a Life, Connected™.

Connect with Independa on Facebook, Twitter and LinkedIn.


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Media Contacts:

Independa, Inc.
Katherine Sablan
FortyThree, Inc. for Independa

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